Air Arabia wins World Airline Award for best low-cost carrier in Middle East
August 17, 2008
Air Arabia, the first and largest low-cost carrier (LCC) in the Middle East and North Africa, has won the 2008 World Airline Award for “Best Low-Cost Airline in the Middle East” for the second consecutive year. This honour comes in recognition of Air Arabia’s exceptional level of overall passenger satisfaction. These awards, based on global, independent passenger surveys of airline standards carried out by Skytrax Research, are the outcome of the measurement of more than 35 different aspects of customer satisfaction levels of an airline's product and service standards. As part of the World Airline Awards selection process, in excess of 4.4 million passengers, of more than 90 nationalities, were polled. A.K. Nizar, Head of Commercial at Air Arabia, said: “We are extremely pleased to have been named ‘Best Low-Cost Airline in the Middle East’ by The Skytrax World Airline Awards 2008. Winning this award for the second consecutive year reinforces Air Arabia’s commitment to quality and excellence in customer service. This award is especially significant as it is based on the feedback of our passengers.”