Motor Claims Surveyor at Confidential Company
Job Industry:
Investment & Insurance Services
Date posted:
Fri, 30 October 02:42 AM
Job location:
Abu Dhabi
Referance code:
Ref.NO:JB1326190
Educational qualifications:
Bachelor's Degree
Salary:
Not specified
Description :
Responsibilities:
- Examine damaged vehicles within defined service standards.
- Finalize motor surveyor report and submit to the claims manager with photographs within one working day.
- Provide expected repair costs including recovery claims for accurate reserving.
- Ensure that motor repair estimation is received from agencies, garages in accordance with the claims survey report and completed with the required information.
- Negotiating the cost of repairs with agencies, garages in accordance with the agreed discounts.
- Provide market value of damaged salvage vehicles.
- Proactive handling of all total loss cases through timely assessment and confirmation to the motor claims and recovery teams.
- Maintain a close coordination with the motor claims and recovery teams.
- Prepare survey logbook and report to claims manager on a weekly basis.
- Report on market feedback (i.e. any potential problem with a particular type of vehicle model, garage and agency) to the claims manager.
- Responsible for reducing the average cost per claim by negotiating discounts with agencies and garages.
- Coordinate updating of the agencies and garage discounts with the claims manager.
- Verify motor third party recovery claims from other insurance companies if required by the recovery team.
- Provide technical in-house training to the motor claims and recovery teams.
- Ensure effective personal team management in line with company policies and compliance with annual sick leave procedures, in addition to the maintenance of adequate house-keeping at all times.
- Timely, efficient reporting and handling of concerns, and compliments from customers with recommended solutions and areas of improvement in coordination with the claims manager.
- Provide better advice and guidance to the motor dept. team to get the best result both in service and cost.
Job Skills :
Should have sound knowledge of various motor vehicles, their market values, various repair procedures and costs, recovery procedures, etc.
Experience:
- 3-5 years experience in motor survey.
- GCC experience in a similar role to be preferred.
Education:
Bachelor degree.
Career Level :
Mid Career
Employment Status :
Full time