Customers Relation Assistant at Ronautica Middle East LLC

Description :
To assist the superior in the smooth and efficient running of a comprehensive reception of the Marina while ensuring high levels of diplomacy and communication skills. Job Responsibilities include: • Handle all incoming/outgoing telephone calls and connect the caller to the correct department or required person in the Company • Answer telephone calls in a polite and pleasing manner without offending the caller • Maintain contact list and assist the company employees in calling outside parties / agencies • Attend to visitors to the company premises and guide them to the appropriate person / department • Make visitors to the company premises comfortable till their contact person attends to them • Ensure that the reception area is clean and tidy • Deal with visitor’s complaints and inquiries in an efficient manner. • Berth booking & client administration • To streamline all the data of the marina such as, but not limited to: berthing records, berthing agreements, application forms, waiting lists, financial records and invoices. • Running the Front desk of the Marina

Job Skills :
• Minimum 2-3 years in office experience. • Very good language skills in English and Arabic • High degree of professionalism • The ability to work under pressure, without supervision, has good organisational and communication skills and good business English.

Career Level :
Mid Career

Employment Status :
Full time

Nationality :
United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen