IT Helpdesk Support at Agility - A New Logistics Leader

Description :
1. 1st line support for end users. 2. Support & train network users about how to solve existing system problems. 3. Administration and maintenance of computer stations and software 4. Support ms-windows, ms-outlook, ms-office, etc... 5. User support on all user applications. 6. Laptop and PC installations & maintenance with user software. 7. Set up and operationally implement approved IT standards. 8. resolve system errors and problems as they occur applying the appropriate fixes to those problems 9. Track help desk call logs

Job Skills :
1. University graduate (Preferrable Engineering). 2. Minimum 1 year experience in same field. 3. Experience in network solutions, database platforms, OS, MS office, Internet, communication devices hard and software

Career Level :
Mid Career

Gender :
Male

Nationality :
Egypt

Company Profile :
A ‘top ten’ logistics provider, Agility is a global publicly traded company with over 550 offices in 120 countries around the world. With over $6.8 billion in annual revenue, Agility comprises of three key business groups – Global Integrated Logistics (GIL), Defence & Government Services (DGS) and Investments. We have over 6000 owned vehicles, 10 million square metres of warehousing space with 800,000+ pallet positions. By joining us, you become part of our team of more than 37,000 employees worldwide. Be it an entry level position that builds a foundation for your future, or one that utilizes your expertise and enhances your position, we offer you a range of career opportunities to suit your individual goals.