TNT Express will now provide its customers with online access to PoD signature images. It is a new standard feature of the company’s track and trace facility within its online and PC-based shipping tools myTNT, ExpressShipper, ExpressManager and ExpressConnect. Images are available from over 85 countries worldwide, including all mature express markets, emerging markets such as the GCC, as well as many other destinations.
A PoD signature image is a digital copy of the receiver’s signature or company stamp, plus the date and time of delivery. Images will typically be available the morning after the day of delivery. Easy access will benefit senders by giving more control over their shipments. It also facilitates their administrative process and helps them get invoices paid. TNT Express makes the service available to its customers without the need to request it. The service does not carry any additional charges.
“We have created the most extensive PoD signature image retrieval service in the industry with outstanding geographical coverage, high content quality and easy online access for all our customers,” says Mark Woodcock, Sales & Commercial Director of TNT Express in the UAE. “This is by no means a new service among express integrators, but we are setting new standards for how it is done within our industry.”
TNT’s solution covers many types of signature images, ranging from on-screen signatures captured with mobile devices to scanned delivery run sheets containing signature images and often company stamps. This approach allows TNT to accommodate for different local and cultural practices for confirming receipt. It also enables the wide geographic coverage, as any type of operation – whether TNT’s own, partner, or associate organisation – can provide the service.
TNT Express provides PoD signature images from more than 85 countries, covering more than 90% of the shipments it carries. The geographical coverage is set to increase to well over 100 destinations in the coming few months as TNT Express continues to roll out the solution to more countries and territories worldwide.