Developing Emotionally Intelligent Management & Leadership Strategies

Participants attending the programme will: - Develop interpersonal skills such as self-awareness, which is the ability of an individual to recognize and understand one's moods, emotions and drives as well as their impact on others. - Cultivate empathy or the ability to understand the emotional makeup of other people and skill in responding according to their emotional reactions. - Develop interpersonal skills which indicate the individual's proficiency in managing relationships and building networks. - Develop skills in responding to criticisms & adversity. - Leadership strategies for working with others towards shared goals.